Poleron Pocket

How to take measurements?

Bust circumference Pass the measuring tape under the arms and back and place it just above the most prominent part of the bust . Make sure the measuring tape is horizontal with respect to the floor.

Underbust circumference : take the measurement just below your chest, below where the beard of the bra would be, passing across the entire chest and back horizontally with respect to the floor.

Hip circumference: When measuring, you should stand up straight with your feet hip -width apart. Then place the measuring tape around the widest part of your hips or buttocks to measure. Make sure the measuring tape is horizontal with respect to the floor.

Consider body measurements

Consider garment measurements

Los productos pre-orden son productos que estamos fabricando y que damos la opción que los compres antes de su lanzamiento o re-stock. Como son productos que se están fabricando son unidades limitadas las que tenemos disponibles pero no se encuentran en stock.

Los productos a pedido son productos que se fabrica al momento de la compra y no están en stock.

Where do we ship?

To all of Chile

When will my order be shipped or ready for pickup?

STOCK products shipping NEXT BUSINESS DAY. Cutting time 2:00 p.m.

Products made to order between 7 to 10 business days, then shipped or picked up

When does my order arrive once it has been shipped?

Shipping in the metropolitan region has a period of 1 to 3 business days. If the order is not delivered in the first delivery attempt, a second delivery attempt will be made, so this period can be extended to 7 business days.

Shipping to regions takes 2 to 5 business days. If the order is not delivered in the first delivery attempt, a second delivery attempt will be made, so this period can be extended to 15 business days.

When can I pick up my order?

You have a maximum of 1 month to withdraw your order, orders older than 1 month if withdrawn are considered forgotten and return to stock.

• In the event that there is a factory problem with the garment, there is a period of 3 months from receipt of the product to request repair of the product, or refund of the money.
• Contact me at info@kinibe.cl indicating the order number and item with defects.
• The fault indicated by the customer will be reviewed on the item to verify if it is eligible for repair, exchange or money back, return shipping is at Kinibe's expense.

You have 10 calendar days to make the exchange or return by coordinating an appointment at info@kinibe.cl indicating the order number and item you want to exchange or return.

Shipping costs are the responsibility of the customer

Products that cannot be exchanged or returned:

• Products with stains or signs of use
• Bikinis or swimsuits without a hygienic seal
• Underwear briefs and bodysuits
• Discounted products
• Personalized or custom orders
• Shipping values ​​are non-refundable

• Lavar con agua fría para prolongar la vida util de elásticos y tela. 
• No secar en secadora.
• Secado a la sombra
• Recomendamos al lavar en lavadora hacerlo en un programa de ropa delicado idealmente en una bolsa para lavado de ropa interior.