Shipping and delivery times

Where do we ship?

Throughout Chile and the world.

When will my order be shipped or ready for pickup?

STOCK products ship the NEXT BUSINESS DAY. Cut-off time 11:00 AM

Made-to-order products between 7 to 10 business days, then shipped or picked up

When will my order arrive once shipped?

Shipments within the Metropolitan Region have a delivery time of 1 to 3 business days, if the package cannot be delivered on the first attempt, a second delivery attempt will be made, so this period may extend from 7 to 15 business days.

Shipments to regions take 2 to 5 business days, if the package cannot be delivered on the first attempt, a second delivery attempt will be made, so this period may extend to 15 business days.

Shipments to extreme zones of Chile up to 20 business days

International shipments by DHL 4 business days. Shipping does not include customs fees.

When can I pick up my order?

You have a maximum of 2 weeks to pick up your order. Orders not picked up within 2 weeks are considered forgotten and return to stock.